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The purpose of this Technical Support Analyst II role is to provide desktop, server, network and end user support for a variety of information technology systems spanning multiple sites and facilities. Key Responsibilities: Occasionally, coordinate infrastructure improvement projects Utilize Help Desk software and other tracking systems for reporting and resolving problems to meet service level expectations Work individually or within more... 

Responsibilities for this role include performing the following duties: Listen to problems and questions as reported by customers on assigned hardware, software, and systems Fully document problem symptoms and capture all relevant system and application information within the Departmental Call Tracking System Independently resolve most problems/questions that arise and consult with senior team members or other IS development or technical more... 

The Requirements Analyst will elicit, analyze, validate, specify, verify, and manage the needs of the project stakeholders, including customers and end users. This person serves as the conduit between the customer community and the software development team via clearly documented functional, system and process requirements. The role is a consulting team member on client or internal assignments for product implementation, more... 

Our client, located in Louisville, Kentucky, is seeking a SAP FICO Functional Analyst. Main Duties: Design, development and support of FICO Majority of work will be on-going support, not product development Excellent communication skills and team player Gather business requirements, designs, completes system configuration test Writes detailed functional specifications for development and process documentation Supports interfaces between SAP and outside more... 

Our client is currently seeking a JAVA/J2EE Developer for a contract to hire opportunity. Responsibilities: Develop customer facing software features/products for the Oil & Publications product lines Publish clear & comprehensive technical documentation Provide guidance to QA and customer service team members who will write end user documentation Write ETL scripts to support the Oil & Publications product lines Provide more...