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Our client is seeking a mid-level person within their Technical Operations Support Department. The selected candidate will learn many entry/mid-level tasks and aspects of Technical Operations Support. Responsibilities include providing Tier-one and Tier-two internal and external customer support for our client's proprietary applications and technology. This role is responsible for aggressively troubleshooting and assisting in the resolution of reported issues more... 

The Web Analyst III in Fort Washington, Pennsylvania will have the following responsibilities: Translate the eCommerce Product Manager's questions into KPIs and other relevant metrics Design tagging and tracking variables using measurement and analytics tools such as Omniture SiteCatalyst, Omniture Test and Target/1:1, and TeaLeaf to capture site traffic Create deployment guides to instruct web page developers to properly include more... 

Our client is looking for a Data Recovery Analyst at their Philadelphia location. Responsible for the handling of claim adjustments for all Lines of Business for the Cost Containment Unit. Investigate claims thoroughly with the intent to adjudicate, using all available resources including original claim submittals, attachments, explanation of benefits and/or follow-up letters and responds in the required time to more... 

Our client is looking for a Clinical Programmer/Analyst for a 12+ month contract assignment. Position Description: Candidate will be providing programming and business analyst support for client's CDO&B CTMS (clinical trial management system). Candidate will be providing end user support and research and analyze best practices then presenting to the team. Will also be responsible for attending department and cross more... 

Position Description: The Helpdesk Support Specialist is responsible for Tier I and Tier II levels of helpdesk support in a three-tiered Information Technology Call Centers. Responsibilities under this role will be to follow-up on support issues with dissatisfied customers; track and maintain all issues in a Call Center tracking system; report on helpdesk operations, SLAs, and issues regarding the support more...