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The successful candidate will supervise the Network Operations Center (NOC), Help Desk and Systems Administration teams on the 3rd shift. The Supervisor will be responsible for personnel scheduling, training, troubleshooting, and incident management. This position is in Cleveland, Ohio. The following skills, knowledge and experience are required for this position unless noted otherwise: 3 years of IT supervisory experience preferably more... 

The purpose of this Senior Technical Support Analyst role is to provide desktop, server, network and end user support for a variety of information technology systems spanning multiple sites and facilities. Key Responsibilities: Work closely with end user community to develop and implement problem solving processes for information technology systems Utilize Help Desk software and other tracking systems for reporting more... 

Implementation Specialist Lexicomp, a part of Wolters Kluwer Health, is a leading provider of medical information and clinical content for the healthcare industry. Lexicomp's mission is to provide unbiased and current point-of-care information used to improve patient outcomes. Lexicomp's Implementation Support team is searching for a candidate that will provide support to the customers who have purchased the products and more... 

The Service Desk Level 1 Analyst provides immediate resolution to our client's customer community by providing first level Information Technology hardware, software and application support. Responsibilities and Expectations: Follows company standards for all incident management processes Answer, prioritize, and provide level 1 analysis for incoming telephone, voicemail, email and in-person requests for assistance from internal/external customers experiencing problems with hardware, more... 

The successful candidate will provide telephone and in-person support for Financial Accounting Systems. This will require the ability to understand and navigate a RDBMS using SQL; perform testing and update documentation. The successful applicant will possess the following requirements (items are required unless noted otherwise): Strong financial accounting systems experience (Billing, AR, AP, GL, etc.) Solid experience in the use more...