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Job Description:

Organization: Public Service
Location: Washington, DC/Reston, VA


If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.


Accenture’s Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Most of our people in Services are based long-term at a client location, an Accenture Delivery Centre or, in some cases, an Accenture office.


People within the Client Operations-Other workgroup are responsible for the day-to-day provision of long-term outsourcing services to one or several clients. Client Operations is where the majority of Services people reside and, typically, people in the workgroup are based permanently at a client location.

Job Description
As an ANSS ITIL Release Management Consultant, you will support the standardization, development and implementation of ITIL aligned IT Service Support capabilities to encompass the operational processes of managing IT. In addition to focusing on leading Release Management efforts. Specific responsibilities will include:

• Lead Accenture Release Management efforts
• Assess and evaluate current state of Release Management operations
• Develop/Update of an ITIL aligned Release Plan/Policy exerting physical control over Definitive Hardware and Software
• Support development of Enterprise level Definitive Software Library (DSL) and Definitive Hardware Store (DHS)
• Develop Enterprise level ITIL aligned Release Management processes and SOPs integrating the relationships between relating offices
• Develop training materials and deploy training on new Enterprise Release Management processes
• Assist in Identify and Develop metrics to track Release Management progress and processes
• Identify opportunities to package similar changes into a single release to avoid downtime
• Work with related offices to improve configuration of the test lab to mirror the Live Environment and enhance the ability to conduct functional and technical tests of releases
• Ensure close coordination with Change and Configuration Management teams
• Develop a continuous process improvement plan for Enterprise Release Management
• Establish a Share Point, knowledge sharing website to post and share all knowledge capital related to Release Management
• Develop Communications Plan and deliver related communications regarding Release Management

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About Accenture:

Accenture is a global management consulting, technology services and outsourcing company. The main reason people choose a career at Accenture is because of the work we do. With many of the word’s leading companies as our clients—including 91 of the Fortune Global 100, two-thirds of the Fortune Global 500 and government agencies around the world—every project we undertake is helping shape the future of business, government and society.

Another reason to join Accenture is because our people enjoy working here. Join Accenture and you will work in a dynamic environment, teaming with motivated people that make ideas happen. We have an extremely diverse workforce, but are united by a common culture. We promote an inclusive, collaborative and entrepreneurial environment where people use teamwork, respect and trust to achieve goals.

You’ll find the flexibility that helps you strike the right balance between your work and personal life. And you’ll have access to a renowned training program throughout your career to support your career development and stay at the top of your game. We offer around 80 more training hours than our competitors—in 2006 alone we invested nearly $700 million in training and provided an average of 75 hours of training per person.

With 152,000 employees in 49 countries, we bring together the unique experiences and perspectives of a diverse workforce to help clients become high-performance businesses. In other words, we help them become more successful in every part of their business, from strategic planning to day-to-day operations. This includes helping them identify and enter new markets, increase revenues in existing markets, and deliver their products and services more effectively and efficiently.
The sheer scale of our technology capabilities and client engagements differentiates what we do from most other companies. Many of our clients are global organizations, so we build systems that operate across several countries and even continents—creating the digital infrastructure of business today. We know better than most how to mobilize the right people, skills, alliances, and technologies to deliver innovation and results that create high-performance businesses.

Visit our website to learn more about Accenture and all of our career opportunities.www.uscareers.accenture.com

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