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Job Description:

This firm is incredible! They are a leading financial technology firm producing and supporting some of the top Order Management Systems on the market. Since 1997, they have hired over sixty people from us and all except five are STILL in their employment! They offer FULL BENEFITS starting the first day you begin to work there (Medical, Dental, Vision) with NO CONTRIBUTION AT ALL! They also offer a strong compensation package, tuition reimbursement, profit sharing, as well as a guaranteed annual bonus and annual review. As a result, they attract and hire some of the best and brightest minds in the industry. Currently the firm employs over 800 staff globally, with offices all over the world. In these roles, candidates will support and modify real-time financial trading floor products
The Fix Client Support Analyst is the primary point of contact for all Client issues relating to Fix connectivity and application management. He or she will be responsible for issue resolution, implementing escalation procedures when appropriate and ensuring customer satisfaction. The Customer Service Representative will be expected to provide this service utilizing best practices and the highest levels of professionalism.

Job Responsibilities:
The Client Services Representative is responsible for:

-FIX certification with new Clients and all aspects of FIX connectivity.

-Ensuring the application is fully supported.

-Resolving any and all problems relating to Client connectivity.

-Resolving any and all problems relating to FIX messaging.

-Setting up client environments.

-Configuring/Troubleshooting FIX sessions.

-Maintaining the Application - including static data.

-Supporting the London Office and Europe/Asia based clients.


Prime Objective Recruitment
908-272-4421
hotjobs@prime-objective.com
www.prime-objective.com
JOB REQUIREMENTS:


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http://primeobjective.contacthr.com/10863208
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http://webconnect.sendouts.net/index.aspx?id=Prime&Key=Cn&ApplyNewCan=0&PostNum=221

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