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The purpose of this Senior Technical Support Analyst role is to provide desktop, server, network and end user support for a variety of information technology systems spanning multiple sites and facilities. Key Responsibilities: Work closely with end user community to develop and implement problem solving processes for information technology systems Utilize Help Desk software and other tracking systems for reporting more... 

Our Cleveland, Ohio client is seeking a SAP Business Analyst who will perform the following duties: Develop business process requirements independently or participating within a Lean Manufacturing Project Design and Configure SAP manufacturing modules Provide specifications for custom programming Conduct User Training and Support Project management Conduct business process analysis and feasibility studies for enhancing business manufacturing processes in regards more... 

Our Cleveland, Ohio client is in need of a Technical Writer to assist with documenting processes and procedures for the helpdesk area, order fulfillment team, and other areas of the company. Weekly progress meetings will be required. Work will need to be done on-site. The Technical Writer will initially meet with the Helpdesk Manager and others to gather requirements of more... 

WebTrends Analyst Cleveland, OH 6 months+ contract Manages data integrity, analysis, and reporting on websites and email campaigns. Works as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to analytics or search efforts. Leads in-depth analyses to uncover drivers of user behavior. Predicts behavior of potential site changes and advises the business units more... 

The Kronos Analyst is responsible for implementing Kronos solutions into client environments. This position in Cleveland, Ohio will utilize the defined implementation process from requirements gathering and documentation through customization development, testing and migration into multiple environments. The incumbent works in a complex technical environment requiring a multi-product solution (Time & Attendance, Human Resources and Payroll, for example), as well more...