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Under general direction, provides second-tier support to end users for either PC, server, or Mainframe applications and hardware. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. more... 

Under general direction, provides second-tier support to end users for either PC, server, or Mainframe applications and hardware. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. more... 

Kforce is seeking a Sr. Acquisition and Finance Specialist for a Washington, D.C. client that will participate in pre-award and post award and perform planning and execution of acquisitions for DHS/OCIO and ESDO. Analyze contract product and services for completeness, validity, reliability; compares previous awards for consistency and quality control based on the organization's requirement. Provide input on how to more... 

Our client is in need of someone with experience in customizing CA Service Desk. This position is located in Washington, DC. The candidate must have 2 years of specific previous experience in administration and customization of CA Service Desk (version 12 or higher). Specific skills include: HTML/Java, MAGIC, spell, form modifications, database architecture, and data partition security Preferred Skills: Experience more... 

Systems Response Center Call Center Support provides technical support services to assist customers of Military Surface Deployment and Distribution Command's programs and systems by providing for a 24/7 customer assistance -integrated call management- solution. In addition, this position provides technical support services for life cycle management for system development and sustainment and Electronic Transportation Acquisition independent verification and validation services. more...