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Responsibilities for this role include performing the following duties: Listen to problems and questions as reported by customers on assigned hardware, software, and systems Fully document problem symptoms and capture all relevant system and application information within the Departmental Call Tracking System Independently resolve most problems/questions that arise and consult with senior team members or other IS development or technical more... 

Supports computer applications in a large networked PC environment. Recommends the purchase of software and its associated hardware; installs, configures, customizes, upgrades, tests and troubleshoots software; provides basic training in operation and maintenance of software; works with managers and end-users to determine their needs and communicate solutions to IT&S departments and outside software vendors; provides project leadership and coordination of more... 

Supports computer applications in a large networked PC environment. Recommends the purchase of software and its associated hardware; installs, configures, customizes, upgrades, test and troubleshoot software; provides basic training in operation and maintenance of software; works with managers and end-users to determine their needs and communicate solutions to IT&S departments and outside software vendors. 1. Education and Training Four-year college more... 

Our client is seeking a Tier III Technical Support Engineer to join their team at the corporate office in Boulder, Colorado. The primary function for this role is to provide technical support to their customers. Secondarily, this role will support and participate in internal engineering and fulfillment related activities. Required Skills: 5+ years technical support experience Client software installation, integration, more... 

The purpose of this Technical Support Analyst II role is to provide desktop, server, network and end user support for a variety of information technology systems spanning multiple sites and facilities. Key Responsibilities: Occasionally, coordinate infrastructure improvement projects Utilize Help Desk software and other tracking systems for reporting and resolving problems to meet service level expectations Work individually or within more...