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The Help Desk Technicians primary responsibility is to field Help Desk calls and emails from the user base and create the initial record of the request; resolve all Level One end-user problems over the phone; pass all Level Two requests on to a 2nd Tier Support technician; and contact third-party vendors for support and service repair(s). Main Duties: Assist other more... 

Yoh has a contract opportunity for a MKS Support Technician to join our client in New York, NY. Job Summary: - Provide prompt and accurate support to users focusing on call ownership and meeting customer expectations. - Field questions and issues from customers via phone and works to address them. - Use various techniques for resolving problems; escalate issues as more... 

Title: Senior Application/Systems Support Specialist ID: TEC00021725 Description At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world's most trusted more... 

Enterprise Architect Job ID : 2011-7295 # of Positions: 1 Posted Date: 9/20/2011 Job Location: US-NY-New York Position Type: Regular Full Time Category: Information Technology Overview Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal more... 

Kforce is seeking an EHR Implementation Specialist for a client in Bergen County, New Jersey. This position is responsible for the creation and delivery of training and development programs to all levels of end users and healthcare professionals. The position is involved in training needs assessment and creating processes to meet needs. This position works closely with IT and the more...