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First Line Analyst First Line Analyst Rate£15.22/HrLocationPheonix House Colliers Way, Pheonx Business park - Nottingham NG8 6AT Contract 3 months Job Description: FG FLA 27am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00 Day to day duties and expectations Call taking across multiple contracts. Queue management Good time keeping (scheduled adherence) Contacts per day; 30 for full time. 15 for Part time. Average handling time; 8 Minutes 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a... more ->
IT Support Technician Technician 2 Rate£18.13/HrLocationLeeds LS98 1FD Contract 4 days contract - 9.00am - 5.30pm Job Description: X685 Installation of Desktop kit to business Leeds Stourton, business systems access is not critical for all of the team however 1 engineer would need this. Installing x34" Bundles including STC & peripherals. Monitors to be fitted and cable management to monitor arms. X24 Installation of Desktop kit to business Leeds Stourton, business systems access is not critical for all of the team however 1 engineer would need this. Installing x27" Bundles including STC &... more ->
IT Support Analyst, £200 per day inside IR35 1 month initially, Stafford Bench IT require an experienced IT Support Analyst to join a large organisation starting ASAP working on site in Stafford. Please note this role is working full time on site in Stafford which is mandatory The successful candidate should have the skills and experience included below: Proven experience working as an IT Support Analyst Excellent customer service skills to assist users in resolving their queries Strong experience with Microsoft OS and application stacks Windows 10 Office 365 suite Active Directory Experience... more ->
Position: Application Support Analyst Suitable for: 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the opportunity to train towards becoming a programmer or at least include some programming work training. Location: Rugeley ( you must be within a commutable distance to Rugeley to apply ) Salary: £22k - £25k depending on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is... more ->
IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting, Law firm/Legal Services experience. Law firm or Legal Services experience is highly desirable..The role is Manchester based but will require travel to other parts of the UK occasionally* A Manchester based company are looking for an IT Support Analyst to be the first point of contact for users. As the IT Support Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed... more ->
Job Title: IT Support Analyst Location: Leicester Salary: up to 30,000 Job Type: Permanent The Role Our client is currently looking for an IT Support Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key role in being responsible for the maintenance as well as the reliable operation of computer systems. Duties and responsibilities: To install hardware/operating systems across the site as well as applications across the site. To be able to tutor staff/clients to be able to set up systems or resolve issues. To be able to replace parts when... more ->
2nd Line Support Analyst Northwich Hybrid (2 days from home, 3 days onsite) Full UK Driving Licence Required One of our clients are looking for an experienced 2nd line support analyst to join the team. The Client are looking for someone who has worked with smaller User Base and supporting people such as HR and VIP's. Procure and deploy laptop/desktop and mobile devices according to group standards, ensuring devices are registered appropriately within group platforms Install, configure, support and troubleshoot software application and services including Windows platforms, Microsoft Office... more ->
Position: Junior IT Support Analyst Suitable for: Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the opportunity to train towards becoming a programmer or at least include some programming work training. Location: Rugeley (this is an office based role) Salary: £22k - £25k depending on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for... more ->
Job Title: Second Line Support Analyst Location: Beeston, Nottingham Salary: 12 per hour (rising to 13.80 after 12 weeks) Shifts- 6am-2pm, 8am-4pm, 9am-5pm and 12pm-8pm (Hybrid Working) 60/40 Office-WFH split About the company Kelly Services are currently working in partnership with a leader in secure e-payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative... more ->
1st Line Service Desk Support Analyst - Nottingham £27,000pa + £5000pa On Call Allowance (On-Call Rota is 1 Week in 8) + Full Benefits Package + Career Development. Nottingham City Centre + Hybrid Working also - 6 Week Rota (3 x Weeks at Home then 3 x Weeks in the Office) This role requires the flexibility to do rotational day shifts between 06:00 and 19:00 This established and well known Legal company ranked No 1 in the UK, are seeking a committed and professional Service Desk Analyst to offers 1st Line Support to their UK wide user base. Reporting to the Service Desk Delivery Manager, you... more ->
An experienced First Line Service Desk Analyst required for an established business within Derbyshire The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager Duties : Provide first-line technical support Log all support requests and technical issues Diagnose and troubleshoot hardware, software, and network-related issues Follow up with users to ensure. Key Skills Technical support experience Strong knowledge of Microsoft Windows operating systems and Office 365 suite. Excellent communication skills. Strong problem-solving skills Ability... more ->
Application Support (Power Apps) Permanent Monday - Friday The role will be based in our City Centre Sheffield office & hybrid (3 days in, 2 days out) The Application Support team is responsible for providing technical support for both internal and external client applications. You will serve as level 3 technical support and be the primary point of contact for technical expertise and issue escalation for the engineers. This position requires a background in power platform engineering or a similar role, including proficiency in developing Power Apps, Power Automate flows, and Power BI... more ->
WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, click apply for full job details more ->
Oracle HCM Business Analyst Fully Remote (UK-Based) Circa £70,000 I'm recruiting for an Oracle HCM Business Analyst to join my customer on their transformational Oracle fusion journey. They are seeking an experienced Oracle HCM Business Analyst to join the Oracle team. As an Oracle HCM Business Analyst, you will play a critical role in their Oracle Fusion journey, helping to shape and optimise the HCM processes and systems. You will be working alongside a seasoned and knowledgeable team as well as collaborating with stakeholders across HR and technology. Key Responsibilities Lead the... more ->
We are seeking an experience IT analyst on behalf of a multiple award-winning law firm. This candidate will join the professional services team and provide technical support and guidance to staff, ensuring seamless operations of IT systems. Client Details Our client is a well-respected law firm in Manchester, boasts a large team with over 100+ employees. They specialise in multiple areas of law and are renowned for their commitment to delivering high-quality legal services. Description The key responsibilities of the IT Analyst include but, are not limited to: - Providing first-line support... more ->
Senior QA Analyst/Tester (Automation, Selenium) - Here at Talos360! - £40,000-£45,000 +Benefits + Hybrid Working Over the past ten years, Talos360 has firmly established itself as a market leader in talent software solutions and online recruitment media with our innovations in the HR software space, Talos ATS & Talos Engage solving todays talent challenges. We support over 600 companies UK wide and are growing quickly. We are a SaaS technology business, with massive growth plans and investment. We need people who are passionate, problem-solvers who are excited by technology and innovation,... more ->
Business Solutions Analyst Permanent Role Salary £25,000 - £29,000 Location - Warrington (Hybrid Working) My client, a renowned name in the betting industry, is seeking a Business Solutions Analyst to join their growing team. You will play a crucial role in delivering prompt and efficient support to all users, taking ownership of incidents, problems, and changes to ensure seamless operations. Candidates should have: Experience working as an analyst OR understanding the role an analyst plays within an organisation. A self-starter who can work independently and as part of a team. Good... more ->
Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ensure that new and changed IT Services have a complete Service Design Package, meeting the agreed Service Transition and Operational Readiness measures. This includes creating artifacts such... more ->
Remote/On-site as required (workshops etc) Contract, Inside IR35 6 months £500 per day Brio Digital is recruiting a business analyst to work on a programme of national importance within the NHS. The successful candidate will play a pivotal role in analysing current processes ("as is") and designing improved processes ("to be") to enhance service delivery within the NHS. This contract position offers an excellent opportunity to contribute to a meaningful project within the healthcare sector. Business Analyst Key Responsibilities: Process Analysis: Conduct a thorough analysis of existing... more ->
What to expect As a Microsoft Power BI specialist, you will join us on our journey to enhance our Data Value Realisation and it's ability to deliver a complete customer-focused service to the organisation for all its Business Intelligence needs. You will be the go-to person for providing advice and support where needed, helping to deliver excellence in all areas and helping to uphold a service-focused, customer-centric approach. This is a highly valuable role where you will be an advocate for Power BI responsible for maintaining, supporting, and developing Post Office's Power BI expertise. In... more ->