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Software Support Analyst (1st Line Helpdesk Support) Do you want a new career change or challenge working on some cutting edge projects & within an enjoyable fun working environment? If so, this is the role job for you! My client are an established software solutions organisation based in Bedfordshire who offer web & software (SaaS) products/services to national & international clients. Products are used by a variety of enterprising clients & are developed to the highest standards using the latest technologies and techniques. The position of Software Support Engineer will encompass the... more ->
DESKTOP Support Engineer - 2ND LINE - 5 DAYS ONSITE - BIRMINGHAM - 30-40K PER ANNUM TEKsystems are currently looking for a Desktop Support Engineer (2nd Line), for a permanent role with a managed services organization. You will be joining an exciting global MSP to look after and support their office of between 100-300 users, located in Birmingham. The environment is mostly Microsoft and this is a great opportunity for a desktop Support Engineer to work in hybrid cloud and on-prem environment and get exposure to Microsoft and Windows technologies including Azure, Active Directory and Endpoint.... more ->
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by... more ->
Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join a London based global law firm on a permanent basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities:. Provide... more ->
Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Join an experienced support team to provide an outstanding and responsive IT service to local and remote users. This is a varied role with exposure to all areas of the IT environment, including networking, infrastructure, and cloud computing. Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Candidates must have excellent interpersonal and communication skills to work closely with the support and development teams as well as customers and stakeholders based in London and the US. Job... more ->
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest... more ->
Project Support Officer required to work with a government department. This is a 12-month contract, paying £170 per day, inside IR35, hybrid working (3 days per week onsite in Belfast) Summary As a Project Support Officer, you will support the SEO to develop and deliver robust change management. The "Go Live" workstream is being mobilised to manage the transition to the permanent facilities at all points of entry and supporting other workstreams leads to deliver fully operational inspection facilities. Key Responsibilities: Identify and deliver activities to provide fully operational SPS... more ->
Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a Front Office environment, so a similar experience previously is a plus. Requirements Proven experience in supporting... more ->
Mac Support Engineer - Up to 39 k Central London - Hybrid working - 3 days per week onsite A specialist technology company is on the market for an ambitious 2nd Line/Mac Support Engineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits to Public Sector organisations and international clients. This person will be responsible for the implementation, configuration, maintenance, and support of existing MAC and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT... more ->
Application Support Analyst - Insurance/System and Application Fixes/Hybrid or fully remote KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support of the clients insurance applications including Acturis. You will responsible for troubleshooting business and IT application issues, identifying issue trends in order to reduce reoccurring issues. You will work alongside the technical team in analysing and fixing issues,... more ->
Application Support Team Manager Lead a team dedicated to ensuring the availability, functionality, and performance of all core business applications, supporting essential business processes. You will collaborate closely with business users, Product Owners, and third-party support partners to manage, diagnose, and resolve issues while proactively monitoring and supporting the applications. Responsibilities: Provide daily support for core business applications across all regions (including SAP ERP, HR/HCM, E-commerce, CRM, Retail POS) Lead the Application Support Analyst team, ensuring... more ->
IT Support Engineer - Up to £32,000 + Excellent Benefits - London Our client are a leading provider of IT, Cloud and Unified communications solutions who are located in the heart of London are seeking a 1st Line/2nd Line IT Support Engineer who shares their values to become part of the team. The right applicant will be given training to enable them to grow and thrive in this role. Role & Responsibilities: Troubleshooting a variety of hardware and software. Logging and managing requests. Monitoring systems, performing repairs, upgrades, installations and other routine tasks. Being the first... more ->
Application Support Analyst - Application Commissioning, Application Decommissioning, Application Configuration, Permanent, London - £80,000 A global Specialty Insurance business is hiring for a Production Specialist to join their newly restructured IT department to manage their estate of Commercial Off the Shelf applications and products which sit across all areas of the business. Reporting into their Head of Applications, you'll have a special relationship with the deskside support team and the application vendors. Within this role, you will own the estate of circa 100 commercially... more ->
Technical Support Engineer City of London (Hybrid) Up to £45,000 per annum On behalf of a fast-growing financial services organisation, I am a tech-savvy, dynamic and skilled Technical Support Engineer with a passion for helping others. As the In-House Technical Support Engineer, you will play a crucial role in maintaining their operational excellence. Your ability to communicate technical information clearly and effectively, coupled with your strong problem-solving skills, will enable you to address a wide range of technical challenges and deliver timely solutions. Due to the hybrid nature... more ->
Desktop Support Engineers, SC Cleared!, Multi Site Rollout, 1 day PW, 6 months+, Outside I35, £Good Job Summary: We are seeking highly skilled and motivated Desktop Support Engineers to support out client with an upcoming UK Wide project. Our client are embarking on a M365/Intune rollout for it's users, and require these engineers to attend sites but for only 1 day a week (Mondays) to help provide users attending the site with support following the collection of their new devices. A Runbook will be provided to the users in advance, and the Devices will be prebuilt and issued to each site, for... more ->
Network Support Engineer - Cisco, Nexus, Checkpoint - £320 - £360 p/day - Inside IR35 Network Support Engineer to travel (mileage expensed) to multiple sites within Scotland and complete assessments for one of my clients' major customers' existing network infrastructure. You will identify any immediate issues at each site and document the findings as part of the novation of management from incumbent team to IT Network team. Once assessments are complete, you will work with the wider Network team to carry out configuration and hardware changes to the networks. Key Skills: In-depth knowledge... more ->
Desktop Support Engineer (Trade floor) - Permanent - London - £40-42,000 + benefits Synergize Consulting are now hiring for a Desktop Support Engineer to work at a leading client in the financial sector on a permanent basis. The successful candidate will be working within a dynamic and fast-paced business environment, supporting critical systems and demonstrating high levels of customer care at all times. Responsibilities include: - High level escalations for complex technical issues and root cause analysis - Carrying out incident and change activity delivering the productivity levels... more ->
Senior Support Analyst This note this role is a 6 month FTC. Based 100% Remote working 4 days a week. My client are looking to recruit an Senior Support Analyst on a 6 month FTC. Essential Skills Office 365 Azure Power BI Power Platform MS Dynamics CRM Microsoft 365 Intune Responsibilities: Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and Power BI tickets and requests Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Serve as an escalation point for delivering 3rd line support. Actively... more ->
IT Support Analyst, £200 per day inside IR35 1 month initially, Remote Working Bench IT require an experienced IT Support Analyst to join a large organisation starting ASAP working remotely. The successful candidate should have the skills and experience included below: Proven experience working as an IT Support Analyst Excellent customer service skills to assist users in resolving their queries Strong experience with Microsoft OS and application stacks Windows 10 Office 365 suite Active Directory Experience using ticketing systems such as ServiceNow or other alternatives Excellent... more ->
IT Support Analyst - 6 Month FTC Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance, income protection, private medical insurance, and many, many more... more ->