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Roll-out and implementation engineer (R&I) (Contract)

Location: Antwerp Country: Belgium
 

The SAP Cloud For Customer (C4C) program is looking for a dynamic roll-out and implementation engineer (R&I). The C4C R&I engineer will be acting on behalf of the C4C program team and will ensure a constructive and efficient interaction between the different stakeholders in the C4C program. The R&I engineer will report functionally to the C4C program Projects, Roll-Out & Implementation Manager.

The key activities are:

  • Master all aspects of the C4C program (C4C solution, Rollout Approach, Training Model, Change Management, Support, Documentation and quality procedures).
  • Interact daily with the C4C Projects, Roll-Out & Implementation (PRI) team as a member of the program team.
  • Safeguard smooth transitions of changes/releases and new implementations.
  • Take initiatives and propose solutions, to work independently.
  • Review and follow-up configuration requirements (template)
  • C4C configuration (UAT/PRD)
  • Organizational structures
  • Territory management: territory management & territory rules
  • Employee & user management
  • Fine-tuning activities (eg disable Syncron price call)
  • C4C quote output templates (Adobe Lifecycle Designer)
  • Set-up of new code list values (eg new payment term)
  • Localization (eg enable new language in scoping, code list translations)
  • ITP configuration:
  • Configure the ITP quotation template according to the CC requirements
  • Set-up the references to the central document repository
  • Migrate Data to C4C and responsible for the initial loads
  • Participate in the required Quality Gates

Personality requirements

- Good communication skills, knowledge sharing and promoting of new ideas and methods

- The successful candidate is service-oriented, hands-on and result oriented

- Honesty and integrity are very important to become a respected and trusted partner.

- Ability to work independently

- Eager to learn and ready to take on challenges.

- Ability to work in a local team structure

- Flexibility and ability to travel up to 20% of working time

- Talking in solutions

- Team-player

Knowledge/Educational requirements

- Bachelor's degree

- Good knowledge of Sales & Marketing processes, governance and best practice

- Overall understanding of end-to-end Business processes in Sales/Service Companies

- Fluent in English verbally and written is a must, other languages will be a plus

Experience Requirements

- Minimum 1 year of work experience (Junior)

- Experience with Sales & Marketing and Customer Relationship Management is a plus

- Experience from working in a global environment is a plus

- Experience with Microsoft Office and C4C or any other CRM application is a plus


Posted Date: 02 Feb 2021 Reference: JS Employment Business: TALENT - IT Contact: David