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Job Details


Senior Operations Engineer/Application Manager (Contract)

Location: Remote/Europe Country: Belgium


Application portfolio specialist

Deliver IT applications which are not managed by any team or service, in its application portfolio

Maximize value creation by self-initiating activities to onboard, upgrade, renew, and replace applications

Manage the life cycle of applications, from initial release until final decommission

Deliver end user support, in collaboration with vendors if needed

Keep a correct volume of licenses and maintaining compliance, in collaboration with procurement

CRM System Engineering

Improve efficiency of the development squads by delivering IT tools within Continuous Integration and Continuous Delivery.

Improve efficiency of the CRM stakeholders by delivering IT tools related to product management (ie Atlassian Jira, Atlassian Confluence, Targetprocess)

Liaison with Multi-Vendor Collaboration (MVC), Enterprise Architecture and Cyber Security

Enable MVC goals related to IT Service Management (ITSM) practices by adjusting and implementing their guidelines

Guard the development efficiency by co-designing and adjusting MVC processes and ITSM tools so customer value is maximized while keeping an acceptable risk control

Ensure Enterprise Architecture and Cyber Security guidelines and rules are known in the department, and ensure compliance of those

Product Owner for CRM System team

Maximize value delivery of System team by defining its work items, prioritize them, and deliver outcomes to internal customers

Profound understanding of customers' needs

Location: Europe/remote

Assignment period: +/- 6 months

Posted Date: 18 Jan 2021 Reference: JS Employment Business: TALENT - IT Contact: David