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Role: Service Desk Analyst Location: South Birmingham Salary: 33,00 Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages. Your responsibilities will include: Providing 1st Line Support by promptly logging incidents into the service desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve... more ->
A globally operating automated material handling equipment supplier is looking to recruit experienced IT Support Technician for a large scale, automated distribution centre near to East Midlands airport. This is a fantastic career opportunity to join a large, automated distribution centre. You will be working on a shift pattern that is generally Mon to Fri, with one Sunday every 3 weeks. The role of IT Support Technician could also be known as Application Support Analyst or IT Support Specialist and you will need a good level of knowledge of SQL. The IT Support Technician/Application Support... more ->
A quick look at the role The BI Analyst is responsible for creating and amending reports and analysing data to generate insights and identify opportunities for improvement. You will engage, coordinate, and communicate effectively with the business to capture and then fulfil their requirements ensuring that the reports and insight can be used effectively to maximise operational effectiveness and profitability. Recent graduates with relevant technical expertise but limited experience would be considered for this role. . Your core responsibilities Lead on data related aspects of projects,... more ->
Client Details Leading Financial Services organisation Description Leading Financial Services organisation require a Financial Systems Analyst/Developer to enhance and manage the integrity of their financial data and processes. You will ensure that data interfaces operate efficiently, data quality is maintained and subsequent management information/data outputs provided to the FP&A function is accurate and timely. Key Responsibilities: Manage all aspects of delivering data to Finance administered systems (primarily Cognos TM1 and Power BI). Extract data from a range of sources and perform... more ->
Senior PMO- Commercial Transformation Outside IR35 Initial 6-month contract, remote working with occasional travel to London We are recruiting for a Senior PMO Analyst who can support the PMO Manager on a day-to-day basis, creating then promoting adherence to project management standards, polices and agreed approaches. The Project Management Office (PMO) oversee PMO Operations, provide assurance and track progress across multiple Projects. Support the Program Director, Change Manager and Project Managers. Duties include building Program plans, keeping projects on budget track progress and... more ->
Our client are a top tier consulting firm looking for an Agile Business Analyst on a 6 months contract. Key Responsibilities: Gather, analyse, and document business requirements from stakeholders and users. Facilitate agile ceremonies including daily stand-ups, sprint planning, retrospectives, and reviews. Collaborate with the product owner, development team, and other stakeholders to prioritize and refine the product backlog. Ensure all digital services comply with GDS standards and best practices. Conduct user research and usability testing to gather feedback and improve the user... more ->
Role: Head of Production Support Location: London, UK Type: Contract (inside IR35) Job Requirements: Ensure stability and resiliency across the Connect technology production estate by the creation by embedding central processes and Digital level Service Management controls. Manage the Digital Service Management team, looking for opportunities for automation and innovation. Ensure the day to day running of support activities is efficient and minimizes disruption to customers and clients. The development and presentation of key KPI and KCIs to drive governance across Service Management... more ->
Role: Head of Production Support Location: London (Central) Rate: £665-£690 per day - Inside IR35 Duration: 6 months + Hybrid: 3 days a week on site Job Requirements: Ensure stability and resiliency across the Connect technology production estate by the creation by embedding central processes and Digital level Service Management controls. Manage the Digital Service Management team, looking for opportunities for automation and innovation. Ensure the day to day running of support activities is efficient and minimizes disruption to customers and clients. The development and presentation of key... more ->
Job Title: IT Support Help Desk Specialist Location: London (onsite) Salary: £40k + Bonus Role Overview: Join our global investment management firm as an IT Support Help Desk Specialist. Provide hands-on 1st to 2nd line support and systems administration for our New York and London offices. Deliver exceptional service, especially to senior executives, and manage IT issues for over 250 employees worldwide. Key Responsibilities: System Management: Ensure smooth operation of computer systems. Support: Provide 1st - 2nd line support and administration. Executive Service: Deliver white-glove... more ->
ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into the SaaS and Serverless technology arena and is continuing to make developments to their product set and applications. This offers a brilliant opportunity to join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line... more ->
Located in Southampton we are working with a thriving client with a focus on innovation and efficiency The company are continually investing in cutting-edge technologies to streamline their operations and to fully leverage the potential of the tools being invested in. They are currently seeking a talented IT Applications Analyst to join their team. Position Overview: Reporting directly to the Operations Director the role will play a pivotal role in maximising the utilisation of the Microsoft applications suite, particularly Microsoft Dynamics. This individual will collaborate and support the... more ->
Defined Benefit System Migration Analyst 6 month contract Inside IR35 Remote £520 per day The role: Suggest improvements to Implementation data processes Troubleshoot and resolve client issues Support and develop junior team members, and manage junior resource for specific tasks Owns and responsible for performing ad-hoc or unusual Implementation data processes Lead client implementation projects Act as a centre of technical and process expertise accessible to other team members, checking other members of the teams work as directed by management Gather and interpret client requirements and... more ->
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. A fantastic new opportunity has become available for Operational Risk Analyst with one of our Financial Services clients based in Chester. Role : Operational Risk Analyst Location : Chester (3 Days... more ->
Company Description Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated and shared user warehousing and distribution solutions. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts expertise to a third party logistics company across its application landscape comprising of Transport, Warehouse,... more ->
Company Description Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts expertise to a third party logistics company across its application landscape comprising of Transport, Warehouse,... more ->
Job title: Lead Cyber Risk Analyst Location: Various - We offer a range of flexible working arrangements - please speak to your recruiter about the options for this role. Salary: £60,000+ Depending on experience What you'll be doing: Lead on developing the risk management data strategy; identifying potential data sources and approaches to connecting and exploiting the data to support risk analysis Conduct impact modelling to assess potential financial, operational, and reputational impacts to the company in the event of a major cyber incident Develop and present strategic risk reports to... more ->