Location: Remote position

Salary: £43,000 - £45,000 + £545.00pm Car Allowance

Role Purpose

Taking a job from point of sale right through to completion. To include:

• Direct customer engagement
• documentation (Order acknowledgement, reports, Test Certification etc )
• All aspects of project related Health and Safety including specification of Risk Assessments, Method Statements and PPE
• Organising and attending remote and onsite factory acceptance testing (FAT)
• Arranging installation of equipment using our subcontractor/partner networks.
• Organising the Commissioning of new products
• Organising the Customer product training
• Provide O&M manuals at the end of the job
• Feedback information to our service dept. to enable future product support
• Supply chain and logistics management

• Keep up to date with current legislation around UPS and other power protection equipment.
• Auditing of subcontractors
• Monitoring tools used on project jobs for calibration and in a good working order.
• Communicate efficiently with other departments including international factories within the company to resolve customer issues (Sales, Service)
• Deliver projects on time and within budget.
• Provide a high level of customer service and satisfaction.

The ideal candidate will have experience (min 2 years) managing UPS projects.

Knowledge and skills of UPS systems (incl. STS & Battery storage).

Knowledge and Skills for requirements of Electrical installations BS 7671:2008.

Managing UPS projects to ensure the timely, efficient delivery and installation of small to large UPS products and associated 3rd party services on customer's sites.

Provide a technical point of contact for all external stakeholders, maintaining quality of service and client satisfaction always.

Using your excellent Electrical Installation skills, you will have the ability to question and suggest alternative solutions.

Good working knowledge of Microsoft Office applications

Basic Electrical installation qualification - Preferred

Electrical qualification 18th Edition Electrical qualification - Essential

Electrical engineering qualification (BTEC/HNC/HND/Degree) - Preferred

Full Drivers license (maximum 3 points) - Essential

Knowledge of accounts software such as ERP LN or SAGE - Preferred

Microsoft Projects - Preferred

BMS/EMS knowledge - Preferred

IOSH managing Safely - Preferred

APM or Prince2 Project Management qualification - Preferred