An experienced First Line Service Desk Analyst required for an established business within Derbyshire
The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager
Duties :
- Provide first-line technical support
- Log all support requests and technical issues
- Diagnose and troubleshoot hardware, software, and network-related issues
- Follow up with users to ensure.
Key Skills
- Technical support experience
- Strong knowledge of Microsoft Windows operating systems and Office 365 suite.
- Excellent communication skills.
- Strong problem-solving skills
- Ability to prioritize workload
- Relevant certifications (eg, CompTIA A+, Microsoft Certified Desktop Support Technician) are advantageous but not essential.
Monday to Friday (phone number removed) & 9.00-17.00 on a weekly rota)
WFH day after probation
Salary - 24500
Please click apply or call Natalie Bentley on (phone number removed) opt 3
Leicestershire, UK
GBP
Pertemps Derby
Pertemps Derby
AJF/713140550
04/06/2024 23:04
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