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Job Details


Senior Waterfall Business Process Analyst (Full Time)

Location: Houston Texas Country: United States of America Rate: 120-145K + Bonus

*We are unable to sponsor for this permanent Full time role*

*Position is bonus eligible*

Prestigious Global Firm is currently seeking a Senior Business Process Analyst with SAAS and DevOps tools experience. Candidate will collaborate with various departments and stakeholders to identify, gather, document, and analyze business requirements, processes, and workflows. Candidate will translate these requirements into functional requirements for technical teams and work closely with project managers, developers, architects, and the testing team. The position requires driving change from idea to delivery including validating resulting change meets the business requirements. An analytical and detail oriented professional with an exceptional ability to grasp complex workflows quickly and completely with numerous use cases and critical business impact is essential for this role.


  • Work closely with business stakeholders to understand their needs, objectives and challenges and propose innovative and practical solutions to address business challenges.
  • Research, understand, and document business processes.
  • Elicit and capture requirements from key business contacts and ensure documented requirements satisfy business needs (aligning use cases and stories/features to business processes) while addressing all downstream impacts.
  • Create business requirements and functional specification documentation, process flows, use cases and user stories.
  • Evaluate how new requirements fit into existing products and/or applications and ensure consistency throughout the product and/or application.
  • Work with business stakeholders, developers, architects, testers, and others to review and ensure requirements are understood and implemented to meet business needs.
  • Be a part of the change management process and effectively communicate required changes to development teams.
  • Deliver project requirements and service levels in a deadline driven environment.
  • Demonstrate analytical and organizational skills by analysing and documenting complex information involving multiple layers of data and workflows.
  • Identify and recommend areas for process improvements and assist in their implementation.
  • Work independently and self-manage tasks and time to balance and adapt to changing priorities.
  • Adapt communication language and style to varied audiences making use of Microsoft PowerPoint, Visio, and other Firm tools.
  • Adhere to Firm and department policies, procedures, approved artifacts, methodologies, and delivery approaches to ensure that project efforts are focused on the proper solution and level of functionality needed to meet the objectives of Firmwide, practice group, and functional department customers, without supervision.
  • Communicate complex technical concepts to non-technical stakeholders.
  • Knowledgeable and experienced with Cloud and evaluating SaaS solutions.
  • Participate in user acceptance testing and validation of implemented solution, as needed.
  • Escalate issues to management, as appropriate, when client expectations and functionality do not match and cannot be reconciled without additional time, cost, or resources.


  • 7+ years experience in software product delivery disciplines and activities (ie, product management, business analysis, testing, and project management activities); including delivery adhering to Agile methodologies and the SDLC.
  • Bachelors degree in business (analytics or information science) or equivalent experience.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Excellent written and verbal communication skills.
  • Proficiency in requirement gathering techniques, process modelling, and documentation.
  • Outstanding customer service orientation and work ethic.
  • Familiarity with a DevOps tool (such as Jira or Azure DevOps).

Preferred Skills:

  • Legal knowledge and understanding.
  • Experience in Change or Release Management.
  • Microsoft Office Suite
  • Visio
  • Microsoft Azure DevOps/VSTS/TFS
  • JIRA

Posted Date: 12 Mar 2024 Reference: JSCJ-BIZPROCH Employment Agency: Request Technology - Craig Johnson Contact: Craig Johnson