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Agency Support Analyst US-MI-Lansing Job ID: 2026-8531 Type: Regular Full-Time # of Openings: 1 Category: Information Technology Farm Bureau Center Overview Agency Support Analyst Objective To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems,... more ->