NO SPONSORSHIP

M365 SERVIVES PLATFORM MANAGER

CHICAGO ONLY

Seeking an experienced M365 Services Platform Manager for SharePoint Online, MS Teams, Planner and Streams. This candidate must have strong experience in managing the MS Teams Platform. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams.

• The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services
• Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc
• Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process
• Continually develops the processes and policies for provisioning
• Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem
• Promotes optimal useability of M365 services
• Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people
• Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve
• Works closely with the Security team, prioritizing safety of the firm's systems and content
• Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations

Qualifications & Requirements

• Bachelor's degree in Computer Science or a related field.
• 5+ years of M365 product experience
• Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization
• In depth knowledge of SharePoint Online and Microsoft Teams is required
• Holistic knowledge of the M365 Suite is required
• Knowledge of Intapp Workspaces is helpful
• PowerShell Scripting
• Excellent collaboration, interpersonal, and communication skills
• Proven change management skills
• Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting

Certificates, Licensures, Registrations

• M365 certification, such as MS Teams Specialist, SPO Admin and or Development