Principal, Enterprise Monitoring

Salary: Open + Bonus

Location: Chicago, IL or Dallas, TX

Hybrid: 3 days on-site, 2 days remote

Qualifications

• Bachelor's degree in a related area
• 10+ years' experience working in a distributed multi-platform environment.
• 3+ years' experience working with cloud native applications.
• 3+ years' experience managing technical projects.
• Expertise in Splunk
• Experience with Cloud Native applications running on Kubernetes within AWS
• AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs
• Monitoring and reporting using SNMP.
• CI/CD tools such as Artifactory, Jenkins, and GIT
• Cloud native applications, including Terraform experience.
• Experience Scripting and/or coding against APIs.

Responsibilities

• Translate middle and senior management strategic directives into workable technical directives.
• Monitor project status and take remedial action on projects behind schedule and/or over budget.
• Provide subject matter expertise for ongoing support of third-party tools like Splunk.
• Provide expert-level technical mentoring to junior members of the team.
• Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data.
• Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring.
• Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems.