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Job Details
2nd Shift - Production Server/Desktop Administration - UC4 Scheduler (Full Time)
Location: Chicago, Illinois Country: United States of America Rate: 100-120K + Bonus
NO SPONSORSHIP
2nd Shift - Production Server/Desktop Administration - UC4 Scheduler
2nd Shift: Tuesday-Saturday (2:30pm-11pm cst)
The Associate Principal of Technology Operations is responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. You would be a technical liaison to teams to ensure that operational readiness best practices are being adhered to.
Primary Duties and Responsibilities
- Focus on shifting the overall operational posture from re-active to pro-active
- Analyze and report upon Production performance CI opportunities
- Analyze and report upon Production capacity CI opportunities
- Analyze and report upon Production critical-path processing CI opportunities
- Employing first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms.
- Monitor multiple applications and systems using approved software.
- Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.
- Report and document any processing anomalies utilizing approved software. (Service Now/Remedy)
- Maintain processing records and logs
- Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution.
Technical Skills
- Working knowledge of ITIL principles
- Understands technical monitoring and metrics
- Sophisticated understanding of enterprising technology
- Understanding of Scheduling (UC4/Control-M)
- Network
- Unix/Linux
- Windows
- Storage
- Mainframe
- MQ (stop/start/recycle)
- Mature understanding of the relationship between software and hardware
- Knowledge of Clearing and Finance industry
- Knowledge of Application life cycle and deployment
- Bachelor's degree
- 5+ years of OS390 JCL and IBM utilities
- 5+ years working in a multi-platform environment including Windows, Linux/Unix and Storage.
- Strong network knowledge heavily favoured.
- 5+ years working knowledge of an open systems scheduling product (UC4).
- 3 + years work knowledge of cloud environment
- DevOps experience desired but not required.
Posted Date: 06 Jun 2024
Reference: JSROBYNJCIMB
Employment Agency: Request Technology - Robyn Honquest
Contact: Robyn Honquest