Description
Robert Half is working with an exciting sports company that is looking to bring on an IT Director. This role will be responsible for overseeing the planning, implementation, and management of all IT systems, infrastructure, and initiatives, ensuring alignment with business goals and objectives.

Main Duties and Responsibilities:Coordinate with the operation leadership and key vendors on technology in the massive venueProvide strategic direction for office and site technologyWork with key vendors and parent company technology and cybersecurity teams to ensure a highly secure technology environmentWork with partners on technology for permanent exhibits within the building and provide on-site support for the exhibitsSupport A/V and IPTV and network connectivity needs for temporary eventsProvide LED and video wall supportEvaluate and mitigate any open identified pre-event technology risksPromoter IT Lead for the eventCoordinate with the VP of Event and SVP of Event Operations and with key vendors on temporary event technology strategy, design, installation, monitoring, and removalProvide strategic input into how technology can be leveraged to enhance the fan experience during event weekendCoordinate with and assist IT and cybersecurity on all applicable event-weekend, prep, and wrap up needsWorking with the VP of Event Operations coordinate with telecom service providers on circuit installationSupport temporary event staff IT needs.Identify and work with third parties to ensure highly available and redundant infrastructure for the eventEvent week and related preparations will require significant work outside 8am - 5pm work weekUser and Office supportCoordinate with IT as needed on access requests, desktop software stack, cloud services, etc.In consultation with IT and information security, provide strategic direction for office & warehouse technologyDevelop Program management & Salesforce utilization across executive, operational, commercial and GPP work groupsManage the technology support staff for end user support needs in the Main Building and offices/warehouseServe as point of escalation for IT support and employees for IT related itemsVendor Management and ProcurementProcure technology equipment and servicesResponsible for vendor management, including ensuring vendors are meeting defined SLAsTechnical Areas of Responsibility:Manage the IT technology staff, including IT support and AV supportManage End User support, including IT Hardware- Laptops, Desktops, Mobile Phones, Peripherals, Printers, Moves/Adds and ChangesAV needs/requirements - work with management and 3rd parties to device AV strategy; manage AV staffAzure AD - Account Maintenance - Job titles, group membership and name changesOversight of the permanent and temporary network and system equipmentProcurement and Vendor Management for both permanent technology and temporary event technologySoftware Support - Salesforce, MS 365 Office Suite, Windows OS, Mac OS, Docusign, Adobe, CADIT Process Management - Change, Incident and Problem Management plus appropriate escalationRequirementsQualifications:8 or more years of experience in IT, with 3 or more years of experience at a Manager levelExperience supporting Microsoft office user environmentsExcellent customer service skillsExperience managing vendors and 3rd parties in a very fast paced, high visibility environmentBachelor's degree in a technology field or equivalent experience3 or more years of experience managing enterprise IT infrastructureExperience with IT infrastructure in a live event environment is strongly desiredJob typePerm.