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ComputerWork: Jobs for Technical People


Atlanta, Georgia - USD Full Time Posted by: Nike Posted: Thursday, 22 September 2022

We are a team centric and solution oriented team seeing an Infrastructure Technology Specialist that is passionate about the support of technology such as supporting network, infrastructure, and AV operations. You will support all technology equipment and functions within Nike's corporate offices, field locations, and showrooms. This candidate must have superb communication, technical, and analytical skills, must work to high standards while maintaining the ability to "get the job done" at quick turnarounds, and assist in automating how we support the field. This role will play a meaningful part in optimizing and leading the technical needs of our customers!

  • Provides domain expert level advice to assist management in aligning operational support with the Enterprise roadmap, including coordination of patch, hardware, code and firmware updates to enterprise systems
  • Provides recommendations and operational requirements for network and enterprise components
  • Enables a well performing, adaptable and client-focused team
  • Fosters an environment of collaboration, inclusiveness and diversity through leadership, communications, and proven behaviors
  • Facilitates a culture of continuous improvement and collaborates optimally within and across IT and business teams
  • Recommends and schedules technical staff assignments to complete support and project tasks, and verifies quality of the overall work products
  • Serves as backup for the Field Support Manager as needed
  • Performs a variety of Network Administrative activities to efficiently complete a range of service requests including, but not limited to, war room support, technical support to other groups
  • Participates in the application of system patches, security patches and third-party updates to maintain systems at a high level of performance, availability, and security
  • Accessing and detailing any risks and impacts to the business
  • Lead all aspects of and own the day-to-day Nike Technology Operations out of ATC for the Corp/Field Offices and Showrooms
  • You will work with the Infrastructure Field Support team within the North America Tech Ops organization reporting directly to the Infrastructure Field Support team manager.
  • Collaborate with users, service providers, and other business and technology teams to deliver consistent/standard processes and quality services
  • External vendors and partners

Atlanta, Georgia, United States of America
9/22/2022 10:29:05 AM

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