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Austin, Texas - 85606.00 Annual USD Full Time Posted by: Region 13 Education Service Center Posted: Monday, 21 November 2022
Coordinator: Information Technology

Leadership/Program Lead

Job ID: 4292

The above statements are intended to describe the general purpose and responsibilities assigned to this job and are not intended to represent an exhaustive list of all responsibilities, duties and skills that may be required. Reports To: Technology Director

Salary: This is a full-time, 12-month, 232-day position with a minimum annual salary of $85,606.00.

Primary Purpose:
Manage all aspects of the TXED (School District Internet Service) Service. Manage Region 13 technology, including local and wide area networks, endpoints, and assigned staff.

Education/Certification: Bachelor's degree in Computer Science or related field
Cisco Certified Network Administrator certificate or equivalent

Special Knowledge/Skills: Strong knowledge of multi-protocol networks, including the ability to configure and manage routers, switches, firewalls and wireless networking equipment
Strong knowledge of virtual server environments and security practices (DDoS mitigations, endpoint protection, backup concepts, business continuity)
Experience with the development and management of technology department budgets and contract management
Experience in a customer service and support environment
Ability to communicate effectively (verbal and written)

Responsibilities: Serve as a representative of ESC Region 13, displaying courtesy, tact, consideration and discretion in all interactions with other members of the educational community and with the public
Provide primary communication to school district staff with technical and fiscal inquiries
Manage technical support service program offered to Districts
Manage network planning, design, and equipment requirements
Manage equipment configurations and installation for wide area network services
Manage the bidding process for district network service requests (Internet Services and Internal technology projects)
Contract management (customers and vendors)
Provision circuits for wide area network services
Initiate invoicing for technology services to districts
Perform other duties as assigned

Supervisor Responsibilities: Supervise assigned staff, including hiring, scheduling, and assigning work, reviewing performance, and recommending reclassifications or terminations

Budget Responsibilities: Develop and maintain the annual budgets for the TXED and IT Helpdesk teams, determine service fees for member clients, and provide budgetary information for annual funding and revenue projection

Equipment Used:
Computer, peripherals, and general office equipment

Working Conditions: Essential physical requirements, such as climbing, standing, stooping, or typing
Physical effort/lifting, such as light - up to 15 pounds
Follow policies and procedures
Occasional work on weekends, or nights may be required
On call for network emergencies to minimize service downtimes
Some travel possible
Maintains emotional control

Job Type: Full-time

Pay: From $85,606.00 per year

Dental insurance
Employee discount
Health insurance
Life insurance
Retirement plan
Vision insurance
Experience level:
5 years
8 hour shift

Ability to commute/relocate:
Austin, TX 78723: Reliably commute or planning to relocate before starting work (Required)

Bachelor's (Required)

Work Location: One location

Austin, Texas, United States of America
85606.00 Annual USD
Region 13 Education Service Center
Region 13 Education Service Center
11/21/2022 12:25:38 AM

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