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ComputerWork: Jobs for Technical People

 

Cambridge, Massachusetts - USD Full Time Posted: Friday, 12 October 2018
 
 
Vodastra Technologies is seeking a Field Service IT Technician to join our team! You will resolve computer-related issues for your clients.
Responsibilities:
  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions
Qualifications:
  • Previous experience in IT, customer service, or other related fields.
  • Strong troubleshooting and critical thinking skills.
  • Printer/copier and laptop/desktop experience, technical training, or equivalent combination of education and technical experience.
  • Computer skills including Microsoft Office Products, networking, and Internet browsers.
  • Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures
  • Ability to maintain and complete accurate record keeping and processing of paperwork.
  • Must work well independently, as well as follow directions.
  • Able to handle more than one responsibility at a time.
  • Able to work under deadline pressures.
  • Strong communication skills, organizational skills, and time Management.
  • Ability to build rapport with clients.
  • Positive and professional demeanor


Cambridge, Massachusetts, United States of America
IT
USD
Vodastra
Vodastra
JS2365_711955A879DABCF72E331A17BBBA3AAF/538495964
10/12/2018 10:56:09 AM

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