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Chantilly, Virginia - USD Full Time Posted: Thursday, 7 December 2017
Senior Ground Systems Engineer/CSE - Cleared Job Location
Posted Date
1 month ago
Requisition ID
# of Openings
Minimum Clearance
TS/SCI About Engility Engility delivers innovative solutions to critical challenges facing the nation and the world. As a premier provider of integrated services for the U. S. government, we support the Department of Defense, intelligence community, space communities, federal civilian agencies and international customers. Engility is dedicated to making lives better, safer and more secure
Description Engility is seeking a
Customer Service Engineer with Ground Systems
experience for our Space Systems Sector to interface directly with Customer Programs, Directorates & Offices, customers and application owners, responding to infrastructure needs and requests. You will utilize your understanding to assist in mission requirements and educate Customers on Intelligence Community Infrastructure Service Provider (ISP) services. You will identify service-based and capability-based performance parameters to help develop ISP Service solutions. Additionally, as our CSE, you will provide updates to customers on ISP projects and new services and provide oversight/support to the approved engineering and operations a baseline.
Required Qualifications
  • Must possess an active TS/SCI clearance with ability to successfully obtain a polygraph
  • 10+ years experience with our Intelligence Community Customer s Directorates and Offices and their missions as well as the Intelligence Community Major Acquisition Programs; 10+ years experience as Systems Engineering and Integration support within the Intelligence Community
  • 5+ years of Project Management experience specializing in IT Systems Engineering and Integration and experience forecasting and developing future customer IT needs
  • 5+ years understanding of current IC system acquisition office challenges and opportunities
  • 2-4 years experience capturing and/or allocating our IC customer's Mission Architecture requirements.
  • 3+ years experience with our IC customer's Mission Architecture including technical performance and operation suitability needs.
  • Possession of strong analytic, verbal, and written communication skills
  • Exceptional interpersonal skills and the ability to multi-task and operate in a fast paced and challenging environment
  • Extensive knowledge of the Systems Engineering Life-Cycle (requirements, development, test, V&V, deployment)
  • Participate in and be responsible for coordinating multiple projects through the customer's project readiness review cycle
  • BA or BS or Master's degree in Engineering, Computer Science, Information Technology, Operations, or related technical field preferred with three to ten years experience required depending on degree
Desired Qualifications
  • Proven experience with ISP/ASP/customer service delivery environments
  • Experience writing or using Service Level Agreements
  • Proven experience with Microsoft Office Products (includes Excel and Project)
  • Coordinate the planning, scheduling, monitoring and controlling functions required to successfully deliver capabilities and services to the enterprise
  • Knowledge of our IC customer's Agency Unique Environment, C2S, IC Gov Cloud and Amazon Web Services
  • Knowledge of IC ITE future architecture and services (hosting, networks, desktops, CM Domain, security)
  • Knowledge of our IC customer's Enterprise Shared Service Model
  • ITIL Certification strongly desired
  • PMP, or 5-7 years experience as a project manager, system engineer or network engineer
  • 5-7 years developing and tracking service delivery schedules, risk assessments, and metrics reports

Chantilly, Virginia, United States of America
12/7/2017 9:55:44 AM

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