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Dallas, Texas - USD Full Time Posted by: Alcatel-Lucent Posted: Wednesday, 23 November 2022
Customer Solution Architect

Dallas, Texas, United States ()

3 additional locations

Naperville, Illinois, United States () Murray Hill, New Jersey, United StatesUnited States ()


CX Customer Experience

I5W Requisition #

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Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on peoples lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team youll be part of

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

This opening sells to State, Local, Education and Transportation (SLED/T) customers within the CX Enterprise. It focuses on the investor backed open access community broadband segment. The Sales Engineer must team closely with an Account Manager to position, configure and sell Nokia solutions and services in support of critical networks. Technologies are primarily Fixed Broadband Access and IP Routing.

What you will learn and contribute to

The Enterprise SLED/T team has a Sales Engineering opening in in support of SiFi Networks and similar accounts . The successful candidate will have pre-sales engineering responsibility for thoroughly understanding customer requirements to position Nokia solutions and services.

As part of our team, you will:
  • possess exceptional technical skills, preferably accross domains
  • engage across multiple Business Groups to propose customer focused, Nokia leveraged solutions for network evolution.
  • need a strong understanding of Nokia internal process including Bill of Materials, Order Management, Salesforce management, etc.
  • develop strong internal relationships with BG partners to include Product Line Management, Technical Support, Program Management and RBC leadership.
  • be able to successfully articulate the Nokia Value Proposition and serve as the primary engineering focal point for SLED/T customers.
  • apply a self-starting, entrepreneurial approach to Sales Engineering is a fundamental requirement.

    Your skills and experience

    You have:
  • Bachelors Degree or Equivalent experience
  • Demonstrated success in challenging customer facing roles; ability to build positive relationships and serve as the primary technical face into Nokia
  • up to 15% overnight travel to meet with customers, strategize with account leaders and represent Nokia at events.

    It would be nice if you also had:
  • Business acumen and market/account strategy experience
  • Experience in the inter-operation of Nokia products across complex network scenarios
  • Vision to build the sales pipeline and foster long term growth opportunity in your market

    What we offer

    Our customers are mission focused. Enterprise SLED/T offers endless opportunities to solve timely and complex problems using advancing technology that directly benefits society. Opportunities abound for learning new products and cross-domain solutions, then applying what you learn to customer networks.

    Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

    Nokia is committed to inclusion and is an equal opportunity employer

    Nokia has received the following recognitions for its commitment to inclusion & equality:
  • One of the Worlds Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation

    At Nokia, we act inclusively and respect the uniqueness of people.

    Nokias employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.We are committed to a culture of inclusion built upon our core value of respect.

    Join us and be part of a company where you will feel included and empowered to succeed.
Additional Information
  • United State Salary Range: Salary Range : $106,450 - $197,692 USD Nokia maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Nokias differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
  • United States Benefits: Nokia offers a comprehensive benefits package which includes the following: Pension Plan - Cash Account Program Medical and dental coverage Short term disability and long-term disability Life insurance and AD&D Supplemental life and AD&D insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits Savings/401(k) Plan Paid time off for holidays and vacation Employee Stock Purchase Plan Tuition Assistance Plan Adoption assistance Employee Assistance Program/Work Life Resource Program Voluntary benefits including vision, legal, auto, homeowner and pet insurance, Identity Management, and Health Advisory Services
  • Vaccination Requirements : FOR US ONLY: Nokia employees, wherever required by law or contractual obligation, must receive a COVID-19 vaccination or an otherwise approved accommodation based upon applicable law.

Dallas, Texas, United States of America
11/23/2022 1:30:16 AM

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