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ComputerWork: Jobs for Technical People

 

Dallas, Texas - USD Full Time Posted by: Options Clearing Corporation Posted: Wednesday, 23 November 2022
 
 
Summary:

The OCC UX team is looking for a talented and pro-active UX Program manager, to lead the team through project scoping and road-mapping activities, to plan work with stakeholders and product teams, to report up and out status of delivery. As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products.

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

Connect with Stakeholders to determine their needs from the team and possible/future engagements, and work with UX Director to prioritize and assign phases/tasks to the team
Participate in the delivery of projects and deliver user stories, surveys, and value propositions by representing the UX Team to IT and business counterparts
Be responsible for business interactions, relationship management, demand consolidation and prioritization
Lead and collaborate with UX team leadership in key project decision-making and orchestrate successful delivery for multiple UX-related projects simultaneously.
Manage UX demand and collaborate with business stakeholders to prioritize demand based on continual assessment of business objectives
Engage in conducting purposeful and efficient meetings, project planning, client communication, and retrospectives
Build relationships with varied stakeholders
Support project teams in development of coherent and holistic User Experience solutions
Conduct discovery on programs being reviewed - interview or survey program teams to assess key issues, eg business alignment, project planning, program governance, technology dimensions, etc
Analyze findings from discovery and refine/verify problem statements, document and prioritize risks and identify root causes of key issues
Work with the program team to define appropriate remediation actions, clarify ownership for them, and criteria for resolution

Supervisory Responsibilities:

Provide leadership to UI Devs.

Mentor on standards and best practices for the DEV/Architecture community at OCC.

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

Project Planning: works with stakeholders, product owners, and UX teams to plan the projects: roadmaps (milestones and deliverables), resourcing needs, risks/issues, RASCI, etc
Driving delivery through status and progress reporting, driving resolution of risks and issues, etc
User-facing web/SaaS product experience
Experience with UX process, strategy and deliverables
Experience with risk management and problem solving
Experience influencing management decision making through analytical and communication skills
Experience preparing concise and compelling written summaries of complex business or technical issues, with clearly defined recommendations
Experience tying together solutions across systems
Knowledge of product-specific application architecture
Experience working with agile teams using scrum framework
Experience in leadership and driving transformational efforts across large-scale organizations

Technical Skills:

User-facing web/SaaS product experience
Experience with UX process, strategy and deliverables

Education and/or Experience:

Experience in leadership and driving transformational efforts across large-scale organizations

Step 1
When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.

Step 2
You will receive an email notification to confirm that we've received your application.

Step 3
If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.

For more information about OCC, please click here.

OCC is an Equal Opportunity Employer

Dallas, Texas, United States of America
IT
USD
Options Clearing Corporation
Options Clearing Corporation
JS1778473927
11/23/2022 9:46:10 AM


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