What We Do:

The SEI helps advance software engineering principles and practices and serves as a national resource in software engineering, computer security, and process improvement. The SEI works closely with defense and government organizations, industry, and academia to continually improve software-intensive systems. Our core purpose is to help organizations improve software engineering capabilities and develop or acquire the right software, defect free, within budget and on time, every time.

Position Summary:

The main responsibility of this position is the operation, administration and compliance of systems hosting various Linux-based information services in a multi-platform environment. Additional network devices operation, administration, and compliance is desired. You will ideally have:

• Experience operating and maintaining production Linux-based IT services
• Working knowledge of system administration Scripting languages
• Working knowledge of Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs)
• History participating in the entire lifecycle (planning, deployment, maintenance) of government-accredited systems

Duties:

• Ensures server(s) and client workstations are operating efficiently and resolves issues impacting their use.
• Recommends and performs modifications to improve server/service performance and reliability to include STIG automation.
• Shares information with other IA team members to increase situational awareness of operational status.
• Executes proper handling (eg, safe storage, proper marking, and approved destruction) of equipment, documents and media used in the operation and maintenance of accredited systems.
• Contributes information relating to new equipment and facility needs each budget planning session to improve and create services.
• Implements information systems safeguards and local operating procedures to satisfy certification requirements and works with the ISSM and ISSO to align with SEI practices.
• Maintains and security operates services based on guidance from the ISSM, FSO, and senior management.
• Identifies user and systems issues and resolves trivial issues independently.
• Information security issues and complex operational problems are handled collaboratively with IA teammates and IT or Security staff.

Requirements:

• BS in Computer Science, Information Science, or related field, or equivalent combination of training and experience.
• Licenses: RHCSA and/or Linux+ CE. (Must obtain within 9 months of work commencement)
• Candidate will be subject to a background check and will need to obtain and maintain a T5 collateral clearance with ICD 704 eligibility. You also need to meet and maintain DOD 8140 readiness requirements within nine (9) months of employment at SEI's expense.
• Additional work hours (weekend and evening hours) may be required on an infrequent basis. May be required to stay at or return to work during incidents and/or emergencies to perform duties as requested.
• This position is located in the Pittsburgh, PA office with potential for 10% travel to the northern Virginia SEI office site.

Knowledge, Skills and Abilities:

Operate and administer Linux systems and their applications with little technical oversight based on documented operations practices.

• Proven skill in analyzing logging and other diagnostic output from multiple systems to solve and resolve issues is required.
• Temperament to serve as a second-tier support for issues from the helpdesk and to function as a liaison between customer groups.

Desired Experience:

• Three or more years of Linux system and network administration. Proficiency in Linux and Network administration commands/utilities and processes such as those to configure Linux (software, repackage Linux RPMs, system configurations) and Cisco devices. Experience applying analytical skills to solve system and network problems based on examination of events/alerts and system logs.
• Experience working with external authorities on standalone and disconnected systems preferred.
• Possess attention to detail; ability to meet deadlines while working on multiple tasks - sometimes under pressure and with shifting priorities; ability to deal collaboratively, diplomatically, and optimally with customers, co-workers and other professional colleagues, managers, and staff.

CMU's COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Staff and faculty must comply with all applicable COVID-19 mitigation requirements. Please see Minimum Requirements to Return to Campus for details regarding the university's current COVID-19 mitigation requirements.

Location
Pittsburgh, PA
Job Function
Software/Applications Development/Engineering
Position Type
Staff - Regular
Full time/Part time
Full time
Pay Basis
SalaryMore Information:

• Please visit "Why Carnegie Mellon" to learn more about becoming part of an institution inspiring innovations that change the world.
• Click here to view a listing of employee benefits
• Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.
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